How does free shipping work?
After you place an order, our awesome warehouse team will race to prepare your package in a nondescript mailer within 48 hours. They’re pretty competitive though, and their current record is less than 12 hours.
As they practice for their Olympian spotlight, you’ll receive email notifications every step of the way.
From there, your order will be handed off to one of our shipping partners and you’ll receive a tracking number so you know exactly when to sprint with joy to your mailbox. You can expect to receive your package in 3-10 days when using standard shipping.
How do I track my package?
When your order is ready for transit, you will receive a shipping confirmation with your tracking number via email - you can also view the status of your orders and subscriptions at any time from the Account page of our website.
Where can you ship to?
Our products are currently available across the continental United States where local regulations allow! (We are unable to ship to Hawaii or Washington state at this time)
Please note local regulations could be subject to change at any time; while we make our best effort to inform customers of changes that will impact them, we are unable to give legal advice and recommend you read up on any local legislature that could impact these products.
How do I change/cancel my order?
You can view the status of your order at any time via the
Account page of our website.
You will also receive updates via email as your order is packed and handed off to be shipped.
When will my order ship?
Orders are fulfilled within standard business hours Monday thru Friday at our warehouse facility in Madison, WI. Most orders ship same-day, but orders placed after 3pm EST, on holidays, or over the weekend may take up to 48 hours to fulfill. You will receive a tracking number via email when your package is prepared for transit.
Please note we are unable to support overnight shipments at this time. Our expedited shipping options will reduce the total transit time, but our team still needs time to prepare and pack your order.
What methods of payment do you accept?
We accept all major credit cards. We also offer Buy Now, Pay Later options through Sezzle.
For security reasons, we do not offer gift cards or transferrable store credit at this time.
We do not currently accept any form of digital currency
Do you have a Money Back Guarantee?
At Indacloud, we strive to provide our customers with high-quality products and exceptional service; that said, we understand that there may be instances where you need to request a return. Our legendary customer service team is here to help!
We offer both a standard return policy and a New Customer Worry-Free Guarantee, so you’re covered at every stage of your stoner journey.
You can read our full policy here.
How is any of this legal?
The 2018 Farm Bill legalized the production, sale, and manufacturing of hemp derived products at the federal level, including all of the cannabinoids within. This bill redefines “hemp” as cannabis with a low THC content and removes it from the Controlled Substances Act. This includes everything derived from hemp such as CBD and THC, so long as the finished product has less than 0.3% Delta-9 THC on a dry weight basis.
This means that all of our products are federally legal to own, ship and consume. No medical card required!
How old do I have to be to purchase hemp products?
You must be 21 years or older at time of purchase to order from our site.
We take age restrictions very seriously; misrepresenting yourself to fraudulently obtain products is a direct breach of our
Terms of Service, and could lead to legal consequences.
Are Indacloud products lab tested?
Yes! All of our products are rigorously lab tested by a certified 3rd party lab that confirms our products are the right potency and free of harmful contaminants. These lab tests are referred to as Certificates of Analysis, or COAs.
You can find our COAs publicly posted
here.
Do Indacloud products get you high?
Absolutely, our products are very effective. Please use caution, as everyone has a different tolerance to THC. We highly recommend beginners start with a lower dose to see how it affects you.
Are Indacloud edibles vegan?
Indacloud gummies, including our Soda Shop, Delta 8, and Sleep Bliss series are all vegan. We use fruit pectin instead of traditional gelatin to form our gummies, giving them an amazing texture and making them free of any animal products.
Please reference the product pages of our other edibles to confirm they will meet your dietary needs before purchasing.
What is the difference between hemp and marijuana?
Both hemp and marijuana are part of the same plant species commonly referred to as Cannabis. They are similar, but have naturally higher concentrations of different compounds known as cannabinoids. Some of these cannabinoids are THC, CBD, and hundreds more with varying effects and amounts within the natural plant.
We sell hemp cannabis products compliant with the federal 2018 Farm Bill.
Is this “fake weed”?
Nope! Our products do not contain synthetic cannabinoids or vape additives; only the best hemp cannabinoids you can legally get on the Internet!
What is the difference between THC, Delta-8 THC, and THCA?
Great question! When most people say THC, they are referring to Delta-9 THC specifically – stoners’ favorite cannabinoid for unlocking creativity, giggles, and great snacks! Known for feelings of euphoria, relaxation, and altered senses, THC provides the “high” and majority of therapeutic benefits we expect from weed.
THCA, or tetrahydrocannabinolic acid, is the precursor to Delta-9 THC, commonly found in raw cannabis plant matter. When THCA is heated or dried, a process called decarboxylation, the -A falls off and the THCA is converted to THC.
Delta-8 THC is a minor cannabinoid that also occurs naturally in cannabis plants. It is chemically similar to Delta-9 THC, with a slight difference in the location of a double bond on the molecule. Delta-8 THC is reported to have milder psychoactive effects than Delta-9 THC, making it great for beginners and folks seeking the therapeutic benefits of cannabis without as intense of a “high.”
What is the Ekto Kooler Infused Pre-Roll?
The Ekto Kooler Infused Pre-Roll is a premium product offered by Indacloud, a trusted name in the cannabis industry. This product is a Sativa-dominant hybrid pre-roll. This Pre-Roll is named after the Ghostbusters-themed Hi-C drink from the '90s, and it's designed to kick your senses into high gear. Each pre-roll is meticulously crafted with a blend of THCA Flower and Ekto Kooler Terpenes, ensuring a high-quality product that delivers a unique and enjoyable experience. The pre-rolls are multi-stage lab tested before and after production, ensuring the highest quality and safety standards.
How many pre-rolls are included in one pack of Ekto Kooler Pre-Rolls?
Each pack of Ekto Kooler Pre-Rolls contains two pre-rolls. This quantity is perfect for those who want to share the experience with a friend or simply enjoy two sessions for themselves. The two pre-rolls are carefully packaged to maintain their freshness and quality, ensuring that each smoke is as enjoyable as the last. The packaging also makes it easy to carry the pre-rolls around, allowing you to enjoy the unique Ekto Kooler experience wherever you go.
What is the size of each Ekto Kooler Pre-Roll?
The Ekto Kooler Pre-Rolls are king-sized, each containing 1.3 grams of the product. This size is ideal for a satisfying and long-lasting smoking session. The pre-rolls are carefully rolled to ensure a smooth and even burn, enhancing the overall smoking experience. The size of the pre-rolls also makes them perfect for sharing with a friend or for those who prefer a longer smoking session. Despite their size, the pre-rolls are easy to handle and smoke, making them popular among beginners and seasoned cannabis users.
What is the flavor profile of the Ekto Kooler Infused Pre-Roll?
The Ekto Kooler Pre-Roll boasts a unique flavor profile that differentiates it from other cannabis products. It blends citrus and pine flavors, creating a refreshing and invigorating taste that delights the palate. The pre-roll also carries the scents of gasoline and skunk, adding a layer of complexity to its aroma. This combination of flavors and scents creates an uplifting and enjoyable sensory experience, making the Ekto Kooler Pre-Roll a favorite among cannabis connoisseurs.
What are the benefits of using pre-rolls over other methods?
Using pre-rolls offers several benefits - For one, pre-rolls provide a classic and hassle-free approach to cannabis consumption. There's no need to worry about rolling your joint; with pre-rolls, you simply light it up and enjoy. This convenience makes pre-rolls a great choice for both beginners and experienced users. Additionally, smoking pre-rolls allow for faster absorption of cannabinoids into the bloodstream compared to edibles, leading to quicker onset of effects. Indacloud's pre-rolls are filled with a blend of THCA flower and specially selected terpenes, ensuring a high-quality and enjoyable experience with every smoke.
How does the Ekto Kooler Pre-Roll affect the senses?
Ekto Kooler Pre-Rolls are designed to engage and uplift your senses. The unique blend of citrus and pine flavors provides a refreshing taste, while the scents of gasoline and skunk add a layer of complexity to the sensory experience. When smoked, the pre-roll interacts with the body's endocannabinoid system, potentially leading to feelings of relaxation, euphoria, and increased creativity. The overall sensory experience is one of upliftment and enjoyment, making the Ekto Kooler Pre-Roll an excellent choice for those seeking a unique and engaging cannabis experience.
How is the Ekto Kooler Pre-Roll packaged?
The Ekto Kooler Pre-Roll is packaged with utmost care to ensure product quality and customer satisfaction. Each pack contains two pre-rolls, each individually wrapped to maintain freshness and quality. The packaging is designed to be easy to open yet secure enough to protect the pre-rolls from damage during transport. The packaging design also reflects the product's premium nature, with clear labeling and attractive graphics. This attention to detail in packaging ensures that each Ekto Kooler Pre-Roll you receive from Indacloud is of the highest quality and ready to enjoy.