How does free shipping work?
After you place an order, our awesome warehouse team will race to prepare your package in a nondescript mailer within 48 hours. They’re pretty competitive though, and their current record is less than 12 hours.
As they practice for their Olympian spotlight, you’ll receive email notifications every step of the way.
From there, your order will be handed off to one of our shipping partners and you’ll receive a tracking number so you know exactly when to sprint with joy to your mailbox. You can expect to receive your package in 3-10 days when using standard shipping.
How do I track my package?
When your order is ready for transit, you will receive a shipping confirmation with your tracking number via email - you can also view the status of your orders and subscriptions at any time from the Account page of our website.
Where can you ship to?
Our products are currently available across the continental United States where local regulations allow! (We are unable to ship to Hawaii or Washington state at this time)
Please note local regulations could be subject to change at any time; while we make our best effort to inform customers of changes that will impact them, we are unable to give legal advice and recommend you read up on any local legislature that could impact these products.
How do I change/cancel my order?
You can view the status of your order at any time via the
Account page of our website.
You will also receive updates via email as your order is packed and handed off to be shipped.
When will my order ship?
Orders are fulfilled within standard business hours Monday thru Friday at our warehouse facility in Madison, WI. Most orders ship same-day, but orders placed after 3pm EST, on holidays, or over the weekend may take up to 48 hours to fulfill. You will receive a tracking number via email when your package is prepared for transit.
Please note we are unable to support overnight shipments at this time. Our expedited shipping options will reduce the total transit time, but our team still needs time to prepare and pack your order.
What methods of payment do you accept?
We accept all major credit cards. We also offer Buy Now, Pay Later options through Sezzle.
For security reasons, we do not offer gift cards or transferrable store credit at this time.
We do not currently accept any form of digital currency
Do you have a Money Back Guarantee?
At Indacloud, we strive to provide our customers with high-quality products and exceptional service; that said, we understand that there may be instances where you need to request a return. Our legendary customer service team is here to help!
We offer both a standard return policy and a New Customer Worry-Free Guarantee, so you’re covered at every stage of your stoner journey.
You can read our full policy here.
How is any of this legal?
The 2018 Farm Bill legalized the production, sale, and manufacturing of hemp derived products at the federal level, including all of the cannabinoids within. This bill redefines “hemp” as cannabis with a low THC content and removes it from the Controlled Substances Act. This includes everything derived from hemp such as CBD and THC, so long as the finished product has less than 0.3% Delta-9 THC on a dry weight basis.
This means that all of our products are federally legal to own, ship and consume. No medical card required!
How old do I have to be to purchase hemp products?
You must be 21 years or older at time of purchase to order from our site.
We take age restrictions very seriously; misrepresenting yourself to fraudulently obtain products is a direct breach of our
Terms of Service, and could lead to legal consequences.
Are Indacloud products lab tested?
Yes! All of our products are rigorously lab tested by a certified 3rd party lab that confirms our products are the right potency and free of harmful contaminants. These lab tests are referred to as Certificates of Analysis, or COAs.
You can find our COAs publicly posted
here.
Do Indacloud products get you high?
Absolutely, our products are very effective. Please use caution, as everyone has a different tolerance to THC. We highly recommend beginners start with a lower dose to see how it affects you.
Are Indacloud edibles vegan?
Indacloud gummies, including our Soda Shop, Delta 8, and Sleep Bliss series are all vegan. We use fruit pectin instead of traditional gelatin to form our gummies, giving them an amazing texture and making them free of any animal products.
Please reference the product pages of our other edibles to confirm they will meet your dietary needs before purchasing.
What is the difference between hemp and marijuana?
Both hemp and marijuana are part of the same plant species commonly referred to as Cannabis. They are similar, but have naturally higher concentrations of different compounds known as cannabinoids. Some of these cannabinoids are THC, CBD, and hundreds more with varying effects and amounts within the natural plant.
We sell hemp cannabis products compliant with the federal 2018 Farm Bill.
Is this “fake weed”?
Nope! Our products do not contain synthetic cannabinoids or vape additives; only the best hemp cannabinoids you can legally get on the Internet!
What is the difference between THC, Delta-8 THC, and THCA?
Great question! When most people say THC, they are referring to Delta-9 THC specifically – stoners’ favorite cannabinoid for unlocking creativity, giggles, and great snacks! Known for feelings of euphoria, relaxation, and altered senses, THC provides the “high” and majority of therapeutic benefits we expect from weed.
THCA, or tetrahydrocannabinolic acid, is the precursor to Delta-9 THC, commonly found in raw cannabis plant matter. When THCA is heated or dried, a process called decarboxylation, the -A falls off and the THCA is converted to THC.
Delta-8 THC is a minor cannabinoid that also occurs naturally in cannabis plants. It is chemically similar to Delta-9 THC, with a slight difference in the location of a double bond on the molecule. Delta-8 THC is reported to have milder psychoactive effects than Delta-9 THC, making it great for beginners and folks seeking the therapeutic benefits of cannabis without as intense of a “high.”
What is the flavor profile of the Maui Wowie THCA Pre-Rolls?
The Maui Wowie THCA Pre-Rolls offer a unique flavor profile that will delight your senses. These pre-rolls are infused with the tropical flavors of Hawaii, including Mango and Pineapple, which create a delightful, stress-relieving experience. The flavor is reminiscent of a Hawaiian vacation, with the fruity sweetness of mango and pineapple blending perfectly to create a smooth, enjoyable smoke. The Maui Wowie Pre-Rolls are not just about the flavor. They also offer a smooth, even burn that enhances the overall smoking experience, fully allowing you to enjoy the unique tropical flavors.
What are the ingredients of the Maui Wowie THCA Pre-Rolls?
The Maui Wowie THCA Pre-Rolls are made with a careful selection of high-quality ingredients. Each pre-roll contains THCA Flower and Maui Wowie Terpenes. The Maui Wowie Terpenes give the pre-rolls their unique flavor, infusing them with the tropical flavors of mango and pineapple. Using these high-quality, natural ingredients ensures that you get a product that is enjoyable to smoke and mindful of your health and well-being.
How many pre-rolls are included in one pack?
Each pack of the Maui Wowie THCA Pre-Rolls contains two king-size pre-rolls. This is perfect for those who enjoy sharing a smoking experience with a friend or simply want a spare pre-roll. The two-pack format also offers excellent value, allowing you to enjoy the unique flavor and smooth smoking experience of these pre-rolls more than once. Whether planning a quiet evening alone or a social gathering with friends, the two-pack format ensures you have enough pre-rolls to enjoy the experience fully.
How does the Maui Wowie THCA Pre-Rolls burn?
The Maui Wowie THCA Pre-Rolls are designed to provide a slow, even burn. This results from the premium quality natural hemp used in their production. The slow burn allows for a prolonged smoking experience, letting you savor the unique tropical flavors for longer. Additionally, the even burn ensures that the pre-roll doesn't go out unexpectedly or burn too quickly on one side, enhancing the overall smoking experience. The slow, even burn is one of the key features that sets the Maui Wowie Pre-Rolls apart from other products on the market, providing a superior smoking experience you can enjoy at your own pace.
What is the size of the Maui Wowie THCA Pre-Rolls?
The Maui Wowie THCA Pre-Rolls come in a king-size format. This size is perfect for a longer, more enjoyable smoking session. The king-size pre-rolls provide ample space for your preferred smoking blend, allowing for richer smoke. Despite their larger size, the pre-rolls are designed to burn slowly and evenly, ensuring you can savor every moment of your smoking experience. The king-size format of the Maui Wowie THCA Pre-Rolls is a testament to Indacloud's commitment to providing products that cater to the needs and preferences of their customers, ensuring a satisfying and enjoyable smoking experience every time.
Are the Maui Wowie THCA Pre-Rolls tobacco-free?
Yes, the Maui Wowie Pre-Rolls are completely tobacco-free. They are made from 100% premium natural hemp, providing a healthier alternative for those who enjoy smoking. This means you can enjoy the unique tropical flavors and smooth smoking experience of the pre-rolls without the harmful effects associated with tobacco. Making the pre-rolls tobacco-free is part of Indacloud's commitment to promoting healthier smoking alternatives. By choosing the Maui Wowie THCA Pre-Rolls, you're choosing a product that respects your health and well-being.
How can I track my order of the Maui Wowie THCA Pre-Rolls?
After placing an order for the Maui Wowie THCA Pre-Rolls, you will receive an email from us with all the tracking information. This information will also be displayed in your account dashboard on the Indacloud website. This ensures that you can keep an eye on your order every step of the way, from the moment it leaves Indacloud to when it arrives at your doorstep. Indacloud's commitment to transparency and customer service ensures that you're always in the loop about the status of your order.