How does free shipping work?
After you place an order, our awesome warehouse team will race to prepare your package in a nondescript mailer within 48 hours. They’re pretty competitive though, and their current record is less than 12 hours.
As they practice for their Olympian spotlight, you’ll receive email notifications every step of the way.
From there, your order will be handed off to one of our shipping partners and you’ll receive a tracking number so you know exactly when to sprint with joy to your mailbox. You can expect to receive your package in 3-10 days when using standard shipping.
How do I track my package?
When your order is ready for transit, you will receive a shipping confirmation with your tracking number via email - you can also view the status of your orders and subscriptions at any time from the Account page of our website.
Where can you ship to?
Our products are currently available across the continental United States where local regulations allow! (We are unable to ship to Hawaii or Washington state at this time)
Please note local regulations could be subject to change at any time; while we make our best effort to inform customers of changes that will impact them, we are unable to give legal advice and recommend you read up on any local legislature that could impact these products.
How do I change/cancel my order?
You can view the status of your order at any time via the
Account page of our website.
You will also receive updates via email as your order is packed and handed off to be shipped.
When will my order ship?
Orders are fulfilled within standard business hours Monday thru Friday at our warehouse facility in Madison, WI. Most orders ship same-day, but orders placed after 3pm EST, on holidays, or over the weekend may take up to 48 hours to fulfill. You will receive a tracking number via email when your package is prepared for transit.
Please note we are unable to support overnight shipments at this time. Our expedited shipping options will reduce the total transit time, but our team still needs time to prepare and pack your order.
What methods of payment do you accept?
We accept all major credit cards. We also offer Buy Now, Pay Later options through Sezzle.
For security reasons, we do not offer gift cards or transferrable store credit at this time.
We do not currently accept any form of digital currency
Do you have a Money Back Guarantee?
At Indacloud, we strive to provide our customers with high-quality products and exceptional service; that said, we understand that there may be instances where you need to request a return. Our legendary customer service team is here to help!
We offer both a standard return policy and a New Customer Worry-Free Guarantee, so you’re covered at every stage of your stoner journey.
You can read our full policy here.
How is any of this legal?
The 2018 Farm Bill legalized the production, sale, and manufacturing of hemp derived products at the federal level, including all of the cannabinoids within. This bill redefines “hemp” as cannabis with a low THC content and removes it from the Controlled Substances Act. This includes everything derived from hemp such as CBD and THC, so long as the finished product has less than 0.3% Delta-9 THC on a dry weight basis.
This means that all of our products are federally legal to own, ship and consume. No medical card required!
How old do I have to be to purchase hemp products?
You must be 21 years or older at time of purchase to order from our site.
We take age restrictions very seriously; misrepresenting yourself to fraudulently obtain products is a direct breach of our
Terms of Service, and could lead to legal consequences.
Are Indacloud products lab tested?
Yes! All of our products are rigorously lab tested by a certified 3rd party lab that confirms our products are the right potency and free of harmful contaminants. These lab tests are referred to as Certificates of Analysis, or COAs.
You can find our COAs publicly posted
here.
Do Indacloud products get you high?
Absolutely, our products are very effective. Please use caution, as everyone has a different tolerance to THC. We highly recommend beginners start with a lower dose to see how it affects you.
Are Indacloud edibles vegan?
Indacloud gummies, including our Soda Shop, Delta 8, and Sleep Bliss series are all vegan. We use fruit pectin instead of traditional gelatin to form our gummies, giving them an amazing texture and making them free of any animal products.
Please reference the product pages of our other edibles to confirm they will meet your dietary needs before purchasing.
What is the difference between hemp and marijuana?
Both hemp and marijuana are part of the same plant species commonly referred to as Cannabis. They are similar, but have naturally higher concentrations of different compounds known as cannabinoids. Some of these cannabinoids are THC, CBD, and hundreds more with varying effects and amounts within the natural plant.
We sell hemp cannabis products compliant with the federal 2018 Farm Bill.
Is this “fake weed”?
Nope! Our products do not contain synthetic cannabinoids or vape additives; only the best hemp cannabinoids you can legally get on the Internet!
What is the difference between THC, Delta-8 THC, and THCA?
Great question! When most people say THC, they are referring to Delta-9 THC specifically – stoners’ favorite cannabinoid for unlocking creativity, giggles, and great snacks! Known for feelings of euphoria, relaxation, and altered senses, THC provides the “high” and majority of therapeutic benefits we expect from weed.
THCA, or tetrahydrocannabinolic acid, is the precursor to Delta-9 THC, commonly found in raw cannabis plant matter. When THCA is heated or dried, a process called decarboxylation, the -A falls off and the THCA is converted to THC.
Delta-8 THC is a minor cannabinoid that also occurs naturally in cannabis plants. It is chemically similar to Delta-9 THC, with a slight difference in the location of a double bond on the molecule. Delta-8 THC is reported to have milder psychoactive effects than Delta-9 THC, making it great for beginners and folks seeking the therapeutic benefits of cannabis without as intense of a “high.”
What is the fabric of the Multicloud T-Shirt?
The Multicloud T-Shirt from Indacloud is made from 100% combed and ring-spun cotton. This type of cotton is known for its softness and durability. Combed and ring-spun cotton is a premium fabric that undergoes a series of processes to remove impurities and short fibers, leaving only the long and straight fibers. This results in a smoother, more comfortable fabric that is perfect for everyday wear. Combing and ring-spinning the cotton also ensures that the fabric is stronger and more durable than regular cotton, making your Multicloud T-Shirt last longer. For Heather colors, the t-shirt contains polyester, which adds a slight stretch to the fabric and enhances its durability. This blend of materials ensures your t-shirt will maintain its shape and color even after several washes.
What sizes are available for the Multicloud T-Shirt?
The Multicloud T-Shirt is available in various sizes to cater to different body types and preferences. You can choose from XS, S, M, L, XL, 2XL, 3XL, 4XL, and 5XL. This wide range of sizes ensures everyone can find a shirt that fits them perfectly. Whether you prefer a snug fit or a more relaxed style, there's a size for you. It's always a good idea to refer to the size guide before making a purchase to ensure you get the right fit. The size guide provides measurements for each size, helping you choose the size that will give you the fit you want.
How does the Multicloud T-Shirt fit?
The Multicloud T-Shirt is designed to be both comfortable and flattering for all. It has a side-seamed construction, which means the t-shirt is sewn together on the sides, creating a structured fit that contours the body—this type of construction results in a more tailored fit than tubular t-shirts. The t-shirt also features shoulder-to-shoulder taping for added durability and to maintain the shirt's shape over time. This construction detail ensures that the seams are sturdy and the t-shirt will hold well even after multiple washes. The fit of the Multicloud T-Shirt is designed to be flattering on all body types, making it a great addition to any wardrobe.
Is the Multicloud T-Shirt pre-shrunk?
Yes, the Multicloud T-Shirt is pre-shrunk. Pre-shrunk fabric is treated before being sewn to reduce the shrinkage that can occur after washing. This means the t-shirt will maintain its size and shape even after washing and drying. However, it's always recommended to follow the care instructions on the label to keep your t-shirt in the best condition. Washing your t-shirt in cold water and drying it on a low heat setting can further help to prevent shrinkage and color fading. This way, you can enjoy your Multicloud T-Shirt for a long time.
Where is the Multicloud T-Shirt sourced from?
The blank product for the Multicloud T-Shirt is sourced from various locations, including Guatemala, Nicaragua, Mexico, Honduras, and the United States. Indacloud ensures that the t-shirts are high-quality, comfortable, and durable, regardless of origin. We are committed to ethical sourcing and work with suppliers who share their commitment to quality and sustainability. This means you can feel good about your purchase, knowing it's a great and responsibly made product.
How can I track my order for the Multicloud T-Shirt?
Tracking your order for the Multicloud T-Shirt is a breeze with Indacloud. Once your order has been shipped, you will get an email containing all the tracking information. This tracking information will also be conveniently displayed in your account dashboard, making it easy for you to check the status of your order at any time. If you opt for shipping insurance through ROUTE, you can track your package through their service. This ensures you're always in the loop about your order's journey from our warehouse to your doorstep.
What shipping options does IndaCloud offer for the Multicloud T-Shirt?
Indacloud is committed to providing various shipping options to suit your needs. Free shipping is automatically applied for all orders over $49, ensuring you can enjoy your Multicloud T-Shirt without additional shipping costs. If you're eager to receive your order even sooner, Indacloud offers free Priority shipping (2-3 days) on orders over $100. This option will be automatically applied when you spend more than $100. Please note that orders placed after 4 PM on Friday will be shipped out after the weekend on Monday, during our 9–5 PM CST business hours.
How can I qualify for free shipping on my order of the Multicloud T-Shirt?
Indacloud makes it easy for you to qualify for free shipping on your order of the Multicloud T-Shirt. If you spend over $49, free shipping will automatically apply to your order. If you plan to spend more than $100, you'll qualify for free Priority shipping, which typically delivers your order in 2-3 days. You can enjoy your new Multicloud T-Shirt even sooner without additional shipping costs. It's just one of the ways Indacloud strives to provide excellent service and value to our customers.