How does free shipping work?
After you place an order, our awesome warehouse team will race to prepare your package in a nondescript mailer within 48 hours. They’re pretty competitive though, and their current record is less than 12 hours.
As they practice for their Olympian spotlight, you’ll receive email notifications every step of the way.
From there, your order will be handed off to one of our shipping partners and you’ll receive a tracking number so you know exactly when to sprint with joy to your mailbox. You can expect to receive your package in 3-10 days when using standard shipping.
How do I track my package?
When your order is ready for transit, you will receive a shipping confirmation with your tracking number via email - you can also view the status of your orders and subscriptions at any time from the Account page of our website.
Where can you ship to?
Our products are currently available across the continental United States where local regulations allow! (We are unable to ship to Hawaii or Washington state at this time)
Please note local regulations could be subject to change at any time; while we make our best effort to inform customers of changes that will impact them, we are unable to give legal advice and recommend you read up on any local legislature that could impact these products.
How do I change/cancel my order?
You can view the status of your order at any time via the
Account page of our website.
You will also receive updates via email as your order is packed and handed off to be shipped.
When will my order ship?
Orders are fulfilled within standard business hours Monday thru Friday at our warehouse facility in Madison, WI. Most orders ship same-day, but orders placed after 3pm EST, on holidays, or over the weekend may take up to 48 hours to fulfill. You will receive a tracking number via email when your package is prepared for transit.
Please note we are unable to support overnight shipments at this time. Our expedited shipping options will reduce the total transit time, but our team still needs time to prepare and pack your order.
What methods of payment do you accept?
We accept all major credit cards. We also offer Buy Now, Pay Later options through Sezzle.
For security reasons, we do not offer gift cards or transferrable store credit at this time.
We do not currently accept any form of digital currency
Do you have a Money Back Guarantee?
At Indacloud, we strive to provide our customers with high-quality products and exceptional service; that said, we understand that there may be instances where you need to request a return. Our legendary customer service team is here to help!
We offer both a standard return policy and a New Customer Worry-Free Guarantee, so you’re covered at every stage of your stoner journey.
You can read our full policy here.
How is any of this legal?
The 2018 Farm Bill legalized the production, sale, and manufacturing of hemp derived products at the federal level, including all of the cannabinoids within. This bill redefines “hemp” as cannabis with a low THC content and removes it from the Controlled Substances Act. This includes everything derived from hemp such as CBD and THC, so long as the finished product has less than 0.3% Delta-9 THC on a dry weight basis.
This means that all of our products are federally legal to own, ship and consume. No medical card required!
How old do I have to be to purchase hemp products?
You must be 21 years or older at time of purchase to order from our site.
We take age restrictions very seriously; misrepresenting yourself to fraudulently obtain products is a direct breach of our
Terms of Service, and could lead to legal consequences.
Are Indacloud products lab tested?
Yes! All of our products are rigorously lab tested by a certified 3rd party lab that confirms our products are the right potency and free of harmful contaminants. These lab tests are referred to as Certificates of Analysis, or COAs.
You can find our COAs publicly posted
here.
Do Indacloud products get you high?
Absolutely, our products are very effective. Please use caution, as everyone has a different tolerance to THC. We highly recommend beginners start with a lower dose to see how it affects you.
Are Indacloud edibles vegan?
Indacloud gummies, including our Soda Shop, Delta 8, and Sleep Bliss series are all vegan. We use fruit pectin instead of traditional gelatin to form our gummies, giving them an amazing texture and making them free of any animal products.
Please reference the product pages of our other edibles to confirm they will meet your dietary needs before purchasing.
What is the difference between hemp and marijuana?
Both hemp and marijuana are part of the same plant species commonly referred to as Cannabis. They are similar, but have naturally higher concentrations of different compounds known as cannabinoids. Some of these cannabinoids are THC, CBD, and hundreds more with varying effects and amounts within the natural plant.
We sell hemp cannabis products compliant with the federal 2018 Farm Bill.
Is this “fake weed”?
Nope! Our products do not contain synthetic cannabinoids or vape additives; only the best hemp cannabinoids you can legally get on the Internet!
What is the difference between THC, Delta-8 THC, and THCA?
Great question! When most people say THC, they are referring to Delta-9 THC specifically – stoners’ favorite cannabinoid for unlocking creativity, giggles, and great snacks! Known for feelings of euphoria, relaxation, and altered senses, THC provides the “high” and majority of therapeutic benefits we expect from weed.
THCA, or tetrahydrocannabinolic acid, is the precursor to Delta-9 THC, commonly found in raw cannabis plant matter. When THCA is heated or dried, a process called decarboxylation, the -A falls off and the THCA is converted to THC.
Delta-8 THC is a minor cannabinoid that also occurs naturally in cannabis plants. It is chemically similar to Delta-9 THC, with a slight difference in the location of a double bond on the molecule. Delta-8 THC is reported to have milder psychoactive effects than Delta-9 THC, making it great for beginners and folks seeking the therapeutic benefits of cannabis without as intense of a “high.”
What flavors are included in the Terpene Infused Hemp Wrap Bundle?
The Terpene Infused Hemp Wrap Bundle features an exciting selection of six distinct flavors, carefully curated to enhance your smoking experience. In each bundle, you'll receive one pack each of Blueberry, Grape Punch, Mango Smoothie, Natural, Rainbow Sherbert, and Vanilla. These flavors are infused with natural terpenes, adding a delightful twist to your smoking sessions. Whether you prefer a fruity burst, a mellow taste, or a classic flavor, this bundle has something for every discerning smoker. Indulge in the rich essence of Blueberry, the zesty kick of Grape Punch, the tropical vibes of Mango Smoothie, the pure and unadulterated Natural flavor, the whimsical blend of Rainbow Sherbert, or the comforting notes of Vanilla. With this diverse range of flavors, you can switch up your smoking experience and enjoy a variety of delightful tastes with each pack.
How many hemp wraps are there in each Terpene Infused Hemp Wrap Bundle?
Every pack of the Terpene Infused Hemp Wraps contains two premium king-size hemp wraps. This ensures you have ample high-quality wraps to pair with your favorite herbs or cannabis products. The two wraps in each pack allow you to share the smoking experience with a friend or enjoy consecutive sessions without worrying about running out. Plus, the king-size design provides the perfect space for rolling your preferred smoking material, ensuring a smooth and enjoyable smoke every time. So, with each bundle, you'll receive twelve individual hemp wraps, allowing you to savor the flavor of each unique terpene-infused wrap.
Are these hemp wraps made from 100% natural hemp?
Yes, the Terpene Infused Hemp Wraps are crafted from 100% premium natural hemp, offering a pure and authentic smoking experience. We take great pride in sourcing the finest quality hemp material, ensuring that each wrap is free from harmful chemicals, additives, and artificial ingredients. Our commitment to using 100% natural hemp guarantees that you can enjoy a clean and smooth smoking session without tobacco or other synthetic substances. Embracing the natural essence of hemp ensures you can fully appreciate the flavors of your chosen smoking material, enhancing your overall enjoyment and satisfaction with each puff.
Are these hemp wraps tobacco-free?
Absolutely! The Terpene Infused Hemp Wrap is entirely tobacco-free, making it an ideal choice for those who prefer a tobacco-less smoking experience. We recognize the growing demand for healthier alternatives in the smoking industry, and that's why our hemp wraps are crafted without any tobacco content. Instead, we focus on delivering the purest hemp wraps infused with natural flavors and terpenes, ensuring a more authentic and enjoyable smoking session. Our tobacco-free hemp wraps are the perfect option for individuals who seek a cleaner and more natural smoking option, allowing you to savor the authentic flavors of your preferred herbs or cannabis products without any unwanted additives.
How long do these hemp wraps burn?
The Terpene Infused Hemp Wrap is expertly crafted to offer the freshest, slowest burning experience possible. The precise burn time may vary slightly depending on individuals' specific smoking conditions and techniques. However, on average, these hemp wraps provide a smooth and consistent burn for an extended duration, allowing you to enjoy your smoking session without worrying about frequent relighting. Our dedication to creating slow-burning wraps ensures you can appreciate your smoking material's full flavors without any harsh or uneven burning. With the Terpene Infused Hemp Wraps, you can elevate your smoking game to a new level and enjoy longer, more satisfying sessions with each wrap.